Field Trials of Autonomous Navigation Robot for Visually Impaired People

Hironobu Takagi, Kakuya Naito, Daisuke Sato, Masayuki Murata, Seita Kayukawa, and Chieko Asakawa.
Three field-trial settings for a suitcase-shaped navigation robot: a shopping complex, daily operation in a science museum, and an outdoor walk between a museum and a railway station. Participants walk while holding the robot handle.

Abstract

Despite the advances made in assistive technologies for people with visual impairments, challenges remain in unfamiliar public spaces such as shopping malls, museums, and transit hubs. First-time visitors often face difficulties in navigating these environments independently, so they seek both safety and ease. To address this issue, we developed AI Suitcase, a navigation robot that resembles a conventional suitcase. By holding its handle, users are guided safely to their destinations while receiving real-time information about their surroundings, promoting mobility and independence for individuals with visual impairments. This paper presents the results of field trials from a pilot study in a commercial complex, daily operations at a museum, and an outdoor pilot test, involving more than 2,200 participants, a quarter of whom are visually impaired. Positive feedback and interest in using navigational robots in daily life suggest the potential of this technology. The challenges encountered during these trials, which are crucial for practical deployment, are also discussed.

Presentation Video

Field trials examine a suitcase-shaped navigation robot in a shopping complex, a science museum, and an outdoor route.

Publication

Hironobu Takagi, Kakuya Naito, Daisuke Sato, Masayuki Murata, Seita Kayukawa, and Chieko Asakawa. 2025. Field Trials of Autonomous Navigation Robot for Visually Impaired People. In Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems (CHI 2025 Case Study).
CHI 2025 Case Study DOI Talk Slide Paper BibTeX

Authors

Miraikan - The National Museum of Emerging Science and Innovation
IBM Research
Shimizu Corporation
Carnegie Mellon University
IBM Research
IBM Research
Miraikan - The National Museum of Emerging Science and Innovation
IBM Research
Miraikan - The National Museum of Emerging Science and Innovation
IBM Research
Shimizu Corporation
Carnegie Mellon University
IBM Research
IBM Research
Miraikan - The National Museum of Emerging Science and Innovation
IBM Research

Related Projects

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CHI 2025

Enhancing Blind Visitor's Autonomy in a Science Museum Using an Autonomous Navigation Robot

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How Users, Facility Managers, and Bystanders Perceive and Accept a Navigation Robot for Visually Impaired People in Public Buildings

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CaBot: Designing and Evaluating an Autonomous Navigation Robot for Blind People

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Other Links

GitHub - CMU-cabot/cabot

Github repository of our navigation robot

CAL - CaBot

Cognitive Assistance Lab

Acknowledgements

We express our sincere gratitude to all participants in the field trials. We also thank the staff and management of Mitsui Fudosan, the Digital Innovation City Association, the Tokyo Metropolitan Government Bureau of Port and Harbor, and the National Museum of Emerging Science and Innovation (Miraikan) for their invaluable support and cooperation. Their contributions were crucial in the successful execution of our research. Finally, we are deeply grateful to the members of the AI Suitcase Consortium, with whom we have been collaboratively working on this project for many years.