How Users, Facility Managers, and Bystanders Perceive and Accept a Navigation Robot for Visually Impaired People in Public Buildings

Seita Kayukawa, Daisuke Sato, Masayuki Murata, Tatsuya Ishihara, Akihiro Kosugi, Hironobu Takagi, Shigeo Morishima, and Chieko Asakawa

Interviews with 15 Facility Managers

To explore the concerns that may arise when introducing robots to public buildings, we conducted semi-structured interviews with 15 facility managers in 6 organizations

Interviews with 15 Facility Managers

To explore the concerns that may arise when introducing robots to public buildings, we conducted semi-structured interviews with 15 facility managers in 6 organizations

Video

Online-survey stimulus A shows the navigation robot guiding a user. The study compares bystander acceptance of a robot with and without a user.

Supplementary Materials